Terms and Conditions
Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Solar Basix to explain it to you before you accept the Terms and Conditions or continue using the Website. Solar Basix is a Solar Supplier And Installer and is responsible for guarantee/warranty stated with specific product. Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Solar Basix in terms of the CPA. E. & O.E.
Solar Basix permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.
You agree and warrant to us that your information is accurate and not false, misleading, deceptive or fraudulent; is made in compliance with all applicable laws, government regulations or guidelines; is not forged, threatening or offensive or otherwise constitutes harassment; does not contain confidential information or trade secrets of a third party unless you have obtained the consent of the third party owner; does not contain any viruses, worms, trojan horses or other invidious programs or data, whether attached to or embedded in other programs or data or not; will not defame (libel or slander) another
person or transmit misleading or inaccurate information of any kind, whether of a personal or commercial nature; your information will be kept up to date and that you will edit your account/profile and any other information accordingly. You have the legal capacity to purchase any goods that you place an order for, and, will not otherwise be breaching any law in purchasing those goods or services; you will not place an order for any goods on this Site unless you are able, and have sufficient, available capacity to pay for those goods or services; the purchase of any goods on this Site is absolutely at your own risk.
Solar Basix May Change These Terms and Conditions
We have an absolute discretion to change the terms of this Agreement at any time. If we do so, we will post details of any changes on this Site that will be effective forthwith.
By accepting this Agreement and any notifications of changes to this Agreement. In any event, your continued use of the Services after any changes to the terms of this Agreement, will be deemed to be your acceptance of those changes to the terms of this Agreement.
Compliance with These Terms and Conditions
You agree to promptly inform us of any breach by you of the terms of this Agreement and of any conduct of another user that you think may be a breach of this Agreement, whether the conduct has ceased, is continuing, or may occur in the future.
You agree that we may and will monitor your conduct if we believe that you are not complying with the terms of this Agreement. If we do, then we will respect your confidentiality, unless doing so would or could implicate us in criminal behaviour, a civil wrong, or any other claim by a person for which we may have to pay compensation:
the law compels, requires, or makes it prudent and desirable for us to divulge or disclose the information we hold or know or any documents we possess; or we consider it necessary or desirable to make disclosures to preserve or enforce our interests or rights.
Use of Site
In using this Site. you must not illegally copy, store. use, alter, modify, impair, interfere with or attempt to interfere with, or distribute software or other data: alter, damage. destroy, erase, interfere with or attempt to interfere with, or infect our files, data and other computer systems and network resources or those of other users or any other person, or access, copy, modify, remove or impair the reliability, security or operation of, any data or files or other information stored in these systems or network resources; impair the electronic communications to or from, or interfere with or obstruct the lawful use of. or otherwise cause any unauthorised computer functions to our computer systems or those of other users or any other person; copy. modify, or distribute rights or content from our sites, services or tools or Solar Basix’s copyrights and trademarks; harvest or otherwise collect information about users (including email addresses). trades listed or sales activities conducted on Solar Basix without the express permission.
The information and material contained on this Site has been prepared in accordance with the laws of the Republic of South Africa for use in the Republic of South Africa only. It may not comply with the laws of any other country. We make no representation that the information and material contained on this Site complies with the laws (including any intellectual property laws) of any country other than the Republic of South Africa. If you choose to access this Site from outside the Republic of South Africa, you do so at your own risk and will be responsible for ensuring compliance with the laws of the country in which you are located.
You are required to be registered as a user on Solar Basix
You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these Terms and Conditions.
You agree to notify Solar Basix immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.
You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised Solar Basix representative.
Other than through the content provided by Solar Basix you may not use any of the company trademarks (or variations thereof) without written permission.
These Terms and Conditions may change without notice and will take effect immediately upon being posted on Solar Basix’s web site.
Entering into this Agreement
License of, and Use of, your Information
You hereby grant to us a non-exclusive, irrevocable, worldwide, perpetual, royalty-free right to exercise the Intellectual Property Rights you have in your information, in whatever medium. We agree to use your information only in accordance with the Privacy Statement below. If you do not agree with the terms of the Privacy Statement, please do not accept these terms and conditions.
We further agree and/or undertake to process your personal information in accordance with the provisions of the Protection of Personal Information Act.
Refund Policy:
We are unable to give refunds on change of mind. If there is a issue with the solar system we will try to assist the customer over the phone and if it's found that we have to go out to the client the first call out will be free within a 100km radius from Vanderbijlpark, otherwise the customer will be billed R4,50 per km traveling.
Shipping:
We will courier the Systems to the customer only to main centres within South Africa at the costs of Solar Basix and this will not include insurance, if the customer requires insurance on the Systems, the customer will be charged for the insurance fee. No Solar system will be shipped unless the full amount is paid. We will not be held liable for any missing or damaged components that may occur with transporting or shipping the Solar system. We will not be held liable for any shipping delays and any loss of income resulting of shipping delays.
General Terms & Conditions
Registration
In order to use our site, you must first complete the registration form. When you register we collect personal information such as your name, address, email address and contact numbers. This information is used to contact you about your orders.
We may, at our sole discretion, request additional personal information from you. You may be required to confirm such details as your identity, address and contact information for security and verification reasons. This information may include copies of ID documents, passports, utility bills, licenses, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this).
Orders:
We require full payment in order for us to process an order. Once we receive the payment, it will take 7-21 working days for the installation. This terms & conditions document must be read, signed and send back to us to confirm order. Prices quoted on are subject to change due to the exchange rate fluctuations. Prices quoted on will be secured upon payment.
Warranties:
The solar systems comes with a 6 months part and component warranty, the warranty on the system parts is limited to defects in materials. Warranty subject to all components are cleaned from all dust. All components are operated correctly and their capabilities are not overworked and abused. We will not be held responsible for wear & tear on the systems, operator negligence, cosmetic defects and it's the responsibility of the client to keep the system in a good condition. Fitting of parts replaced under warranty will incur labour and travel costs for the technician.
Payment
All warranties covered by the manufacturers themselves. Pictures are for illustrative purposes only and can’t be used as an actual indication of the item, feature, size or colour (errors and omissions excepted.)
Payment can be made for Goods via —
Debit card; Credit card: where payment is made by credit card, we may require additional information in order to authorize and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorization is obtained by us for the amounts. If we do not receive authorization your order for the Goods will be placed on hold. You warrant that you are fully authorized to use the credit card supplied for purposes of paying the Goods. Direct bank deposit or electronic funds transfer: if you pay via direct bank deposit or electronic funds transfer. Instant EFT.
You may contact us to obtain a full record of your payment. We will also send you email communications about your order and payment.
Once you have selected your payment method, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.
Solar Basix is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing the Website and/or have created multiple user profiles to take advantage of a promotion or Coupon intended by Solar Basix to be used once-off by you, to blacklist you on its database (including suspending or terminating your access to the Website), refuse to accept or process payment on any order, and/or to cancel any order concluded between you and Solar Basix, in whole or in part, on notice to you. Solar Basix shall only be liable to refund monies already paid by you (see Solar Basix Returns Policy in this regard), and accepts no other liability which may arise as a result of such blacklisting and/or refusal to process any order.
At any time, you can choose to stop using the Website, with or without notice to Solar Basix
Errors
We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on our Website.
Newsletter
If you wish to subscribe to our newsletter, we ask for contact information such as email addresses. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.
Security
We take every precaution to prevent the loss, misuse and alteration of all information under our control. When you submit sensitive information via our site, your information is protected both online and offline.
Correction/Updating Personal Information:
If your personally identifiable information changes (such as your email address), you may correct or update your personal data provided to us. This can be done by mailing our Customer Support at sales@solarbasix.co.za.
Choice/Opt-out
If you no longer wish to receive our newsletter, information about products and services and special deals, surveys, or promotional materials from us you may opt-out of receiving these communications by following the unsubscribe instructions in the relevant email or by emailing us at sales@solarbasix.co.za.
Notification of Changes
If we decide to change our privacy statement, we will post those changes on our Homepage and in our newsletter so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Contacting us
If you have any questions about this privacy statement or any questions regarding access to and the protection of your personal information, the practices of this site, or your dealings with us, you can contact us on sales@solarbasix.co.za.
Further Assurances
A party shall take all such steps, execute all such documents and do all such acts and things as may be reasonably required by another party to give effect to any of the transactions contemplated by this Agreement.
Non-Waiver
Other than as otherwise specified in this Agreement, neither the failure of a party to enforce at any time any of the provisions of this Agreement nor the granting of any time or other indulgence shall be construed as a waiver of that provision or of the right of that party thereafter to enforce that or any other provision.
Governing Law
This Agreement will be governed by the laws in force in the Republic of South Africa and each party unconditionally submits to the non exclusive jurisdiction of the court of the Republic of South Africa in relation to any legal action, suit or proceedings arising out of or with respect to this Agreement.
The parties submit to the jurisdiction of the High Court of South Africa, South Gauteng High Court and the parties submit to the jurisdiction of the Magistrate's Court or the Regional Court irrespective of whether the amount claimed by us exceeds the applicable monetary limit allowed to institute a claim in the Magistrate's Court or Regional Court.
General
Solar Basix may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user's right to use the Website or any of its contents subject to us processing any orders then already made by you.
You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.
Any failure on the part of you or Solar Basix to enforce any right in terms hereof shall not constitute a waiver of that right.
If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
No indulgence, extension of time, relaxation or latitude which any party (the “grantor’) may show grant or allow to the other (the “grantee*) shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.
These Terms and Conditions contain the whole agreement between you and Solar Basix and no other warranty or undertaking is valid, unless contained in this document between the parties. CcGSO
Information
For the purposes of the ECT Act, Solar Basix's information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:
Full name: Solar Basix (Pty) Ltd, a private company registered in South Africa.
Main business: Workshop
Physical address for receipt of legal service (also postal and street address): 10 Daimler Street, Shop A , NW 7, Vanderbijlpark, Gauteng, 1911, South Africa (marked for attention: CEO and Legal)
Phone number: +27 72 353 6785
Email address: sales@solarbasix.co.za
Solar Basix 2023/555217/07 is a division of Gadgitech Trading